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SPECIAL ANNOUCEMENTS
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The Provincial Benefit

New Adjustment for Customers on Spot Market Pricing

With Bill 100, the provincial government has passed new legislation effective January 1, 2005 . This legislation introduces a new adjustment called “Provincial Benefit” that will be reflected on the bills of those customers currently paying the spot market pricing for their electricity.

What is the Provincial Benefit?

A competitive market sets the price of electricity generated in Ontario . Certain generators receive payments through regulation or contract that differ from the market price. Your portion of the net adjustment arising from these different payments is now included in certain bills as the Provincial Benefit.

The Provincial Benefit is a “true-up mechanism” or “global adjustment” designed to ensure the spot market price billed for electricity is the true cost of the electricity.

What is the reason for this change?

Under Bill 100 there will be a mix of power produced by Ontario Power Generation (OPG) "heritage assets" contracted at a set price. Initially the Ontario government will set these prices but ultimately the Ontario Energy Board will be responsible for setting the prices. Heritage assets or “baseload” include nuclear generators and some hydroelectric generators. Other OPG assets and Non-Utility generators will be based on a variable competitive pricing scheme. The Provincial Benefit is designed to more accurately reflect the new financial architecture for this hybrid electricity system following the passage of Bill 100, the Electricity Restructuring Act, 2004.

Who does it apply to and when?

Effective January 1, 2005 , a new item titled Provincial Benefit appears on bills for those customers who consume more than 250,000 kWh annually.

How is the Provincial Benefit calculated?

The Provincial Benefit is calculated by multiplying the line loss Adjusted Consumption figure appearing on your bill by a credit of $0.0001 per kWh, an amount that has been set for the first four months of 2005 by the Independent Electricity System Operator (IESO). Customers will see a prorated calculation on their first bill to apply the adjustment for electricity used from January 1 st to their current read date. After May 1 st, the IESO will determine the daily variable rate that could be a debit or credit amount.

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ADDRESS

Waterloo North Hydro Inc.
300 Northfield Drive East
PO Box 640
Waterloo, Ontario, N2J 4A3
Phone: 519-886-5090

Employment Opportunities
Phone: 519-888-5543

CONTACT INFO

General Inquires:
Customersupport@wnhydro.com
Phone: 519-885-6840
Fax: 519-746-0133
Engineering Inquiries:
eclerk@wnhydro.com
Phone: 519-888-5552

ECRA/ESA LICENCE 7004206

HOURS OF OPERATION

Standard Business Hours:
8:30am - 4:30pm (Monday - Friday)

Emergency Hours:
24 hours a day, seven days a week

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