Corporate Overview

Waterloo North Hydro staff members

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At Waterloo North Hydro, we touch the lives of our customers every day, providing the electricity needed for their homes, schools and businesses. We deliver electricity, safely and reliably, at the lowest reasonable cost.

Serving approximately 55,500 customers, we deliver energy to over 672 square km across a large urban and rural service area. We do so with 128 employees all focused on quality service and customer satisfaction.

Waterloo North Hydro Holding Corporation is the parent holding company of Waterloo North Hydro Inc. and is owned by the City of Waterloo and the Townships of Wellesley and Woolwich.

At Waterloo North Hydro, we are dedicated to energizing Waterloo, Woolwich, and Wellesley today and for the future.

Our Mission

To create value for our customers and shareholders by providing safe and reliable electrical distribution services at competitive rates.

Our Vision

Waterloo North Hydro Inc. will be recognized as a key partner in contributing to community prosperity and success.