Report a Problem or Accident

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At Waterloo North Hydro, we understand that your electricity is very important to you. Our employees work hard to provide you safe and reliable electricity every day.

To report a street light out or forestry issue please complete the appropriate form below. To report a power outage or issue with your power, please contact our office at 519-886-5090, 24 hours a day, 7 days a week. In emergency situations, please call 911.

For street light issues, please complete our Street Light Form.

For forestry issues, please complete our Tree Trimming Form.