Welcome home! Waterloo North Hydro wants to make it as easy as possible for you to light up your new home.
Before you start, have the following information ready:
- Your Waterloo North Hydro account number for existing customers
- The correct address where the electricity service is needed including the unit number
- The address where the bill should be sent
- 1 piece of identification such as a driver's license or passport
- Your phone number and email address
- If you are leasing, the date the lease begins (not the move in date)
- Forwarding address for customers closing an account
Please contact us at least 48 hours before you need the service connection.
Please fill out the appropriate form below to open, update or close your account.