Waterloo North Hydro's Bill Redesign

Contact

Waterloo North Hydro is redesigning its monthly electricity bill and we would like your input.

Let us know what you think of our proposed new design. Email us at newbillfeedback@wnhydro.com to share your thoughts.

Our New Bill

We want to make it easier for our customers to understand the information they need on their monthly bill. Our new format is designed to highlight the important information you need to know while also providing insight on where your electricity comes from and where your money goes.

Highlights of our new bill design include:

  • Easy-to-find information on the amount due, the due date of your bill and how much electricity you used
  • Bar graphs comparing your consumption with the previous month, the same period last year and similar costs
  • A detailed explanation of how your costs are broken down
  • Full details on your monthly consumption


Take a closer look

Click on the images below to view an annotated version of our proposed new bill and our current bill

The proposed new bill

An image of the front of the redesigned bill An image of the back of the redesigned bill
   

 The current bill

An image of the front of the current bill An image of the back of the current bill
   

 Let us know what you think

Send us your comments on the new design. Email us at newbillfeedback@wnhydro.com, we're looking forward to hearing from you.