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LINKS

City of Waterloo
Information on the City of Waterloo, which
owns 73.2% of Waterloo North Hydro Holding Corporation.
(519-886-1550)

The Waterloo Region Energy Assistance Program
The Waterloo Region Energy Assistance Program is a seamless, coordinated
approach to assisting low-income households with avoiding the consequences,
such as loss of heat or homelessness, associated with the inability to
manage utility arrears.

Woolwich Township
Information on the Township of Woolwich, which owns 20.2% of Waterloo North Hydro Holding Corporation.
(519-669-1647) or (519-664-2613)

Township of Wellesley
Information on the Township of Wellesley, which owns 6.6% of Waterloo North Hydro Holding Corporation.
(519-699-4611)

Ministry of Energy
Information on why the government is introducing competition; time frames; and for questions on the legislation.
(1-888-668-4636)

Ontario Energy Board
Information on licences (both gas and electricity); codes of conduct for retailers; consumer protection issues and information about contracts; setting of transmission and distribution rates and hearings.
(1-877-632-2727)

Hydro One Networks
Information on transmission lines (metal towers) and associated inquiries related to these high voltage lines extending through Waterloo, Townships of Woolwich and Wellesley and across the Province.
(1-888-664-9376)

Electrical Safety Authority (ESA)
Information on electrical safety and inspection of wiring installation under the Ontario Electrical Safety Code, and certification of electrical appliances (in special cases).
(1-877-372-7233)

Electricity Distributors Association
Information concerning this utility member organization representing distribution electric utilities in Ontario.
(416-483-7739)

Independent Electricity System Operator (IESO)
Information on the market rules for the wholesale or bulk power market, and information on the wholesale spot market.

Ontario Power Generation Inc. (OPG)
Information regarding OPG (formerly Ontario Hydro) operation and facilities (power plants).
(1-877-592-2555)

Electrical Safety
Elecsafe is a not-for-profit Electrical Safety Partnership that has been formed to provide Ontarians with access to important information about electricity that can keep them safe where they live, work & play.

Passport to Safety
Passport to Safety is an innovative national youth health and safety test and transcript program that verifies youth have a basic understanding of what they need to know to protect themselves from injury at work.

Measurement Canada
Measurement Canada's Electricity information page where you will find information on the requirements related to the measurement of electricity for the purpose of purchase or sale.

Lifetime Energy
Lifetime Energy offers affordable access to renewable and efficient geothermal heating and cooling, with no upfront fees and immediate energy cost savings.

Ontario Power Authority (OPA)
The Ontario Power Authority is responsible for ensuring an adequate, long term supply of electricity in Ontario – a critical factor in the province’s continued growth and prosperity.

Ontario Conserves
Premier Dalton McGuinty is challenging Ontarians to shift from a culture of inefficiency and waste to a culture of innovation and conservation.

Energyshop.com
Provides rate comparisons and allows marketers and consumers to use the web site to transact. Keep natural gas and electricity price comparisons for Canada, the USA, and the UK.

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ADDRESS

Waterloo North Hydro Inc.
300 Northfield Drive East
PO Box 640
Waterloo, Ontario, N2J 4A3
Phone: 519-886-5090

Employment Opportunities
Phone: 519-888-5543

CONTACT INFO

General Inquires:
Customersupport@wnhydro.com
Phone: 519-885-6840
Fax: 519-746-0133
Engineering Inquiries:
eclerk@wnhydro.com
Phone: 519-888-5552

ECRA/ESA LICENCE 7004206

HOURS OF OPERATION

Standard Business Hours:
8:30am - 4:30pm (Monday - Friday)

Emergency Hours:
24 hours a day, seven days a week

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