The Distribution System Code obligates every electricity distributor in Ontario to have a “Conditions of Service” document that explains its operating practices, the types of services provided and its connection policies.
The document as posted is subject to change. Any revisions will be incorporated with each submission to the Ontario Energy Board and the most current version will be made available here.
View the Conditions of Service PDF.
Waterloo North Hydro Inc.
300 Northfield Drive East
PO Box 640
Waterloo, Ontario, N2J 4A3
Phone: 519-886-5090
Employment Opportunities
Phone: 519-888-5543
General Inquires:
Customersupport@wnhydro.com
Phone: 519-885-6840
Fax: 519-746-0133
Engineering Inquiries:
eclerk@wnhydro.com
Phone: 519-888-5552
ECRA/ESA LICENCE 7004206
Standard Business Hours:
8:30am - 4:30pm (Monday - Friday)
Emergency Hours:
24 hours a day, seven days a week
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