Waterloo North Hydro has delivered electricity to homes and businesses in our service area for many generations. Throughout that time we have focused on safety, reliability, cost efficiency and excellent customer service. We remain responsible for delivering your electrical supply, system maintenance and emergency service, as this remains a monopoly service in Ontario.
While the Ontario Energy Board (OEB) regulates the energy rates, consumers continue to have the freedom to choose their electricity supplier. If you are considering signing a contract with an electricity retailer it is important that you understand the terms of your contract. If a contract with an alternative supplier or retailer is not signed, then by default you will remain a customer of Waterloo North Hydro Inc. You don’t have to do anything and we will continue to be your safe and reliable source of electricity.
Waterloo North Hydro Inc.
300 Northfield Drive East
PO Box 640
Waterloo, Ontario, N2J 4A3
Phone: 519-886-5090
Employment Opportunities
Phone: 519-888-5543
General Inquires:
Customersupport@wnhydro.com
Phone: 519-885-6840
Fax: 519-746-0133
Engineering Inquiries:
eclerk@wnhydro.com
Phone: 519-888-5552
ECRA/ESA LICENCE 7004206
Standard Business Hours:
8:30am - 4:30pm (Monday - Friday)
Emergency Hours:
24 hours a day, seven days a week
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