Waterloo North Hydro Corporation - Your Power. Our Priority

RESIDENTIAL RATES

Effective November 1, 2011

The Ontario Energy Board has announced that electricity pricing for Regulated Price Plan (RPP) consumers is changing. RPP prices, reviewed semi-annually, are reflected on the “Electricity” line of residential bills for those who purchase their power directly from their local utility. If you buy your electricity through a contract with an electricity retailer, you will continue to pay their price. Residential rates are based on the Time-of-use (TOU) price structure determined by the Ontario Energy Board. For additional information on TOU pricing and time periods, please click here.

TOU rates are as follows:

TOU Prices	Winter (Nov 1 - Apr 30)
Off-peak: 6.2 ¢/kWh	Weekdays 7 pm to 7 am & Weekends and Holidays - all day
Mid - peak: 9.2 ¢/kWh	Weekdays 11 am to 5 pm
On-peak: 10.8 ¢/kWh	Weekdays 7 am to 11 am & 5 pm to 7 pm

There are some residential customers still billed on a two-tier price structure.
Tiered prices are changing as follows:

The price for the first tier is changed from 6.8¢ per kWh to 7.1¢ per kWh. The price for electricity over this threshold is changed from 7.9¢ per kWh to 8.3¢ per kWh.
Consumers pay the lower price for the first 600 kWh per month from May to October and for the first 1,000 kWh from November until April.
The Ontario Energy Board reviews these rates every 6 months.

The rates associated with the Delivery line on your bill have not changed. The overall bill impact of electricity line changes, based on usage of 800 kWh per month, is an increase of 1.8%.

Click here to view the Glossary of Terms appearing on your bill and the Residential Rate Chart.


1. ELECTRICITY (1) (2)
Please click here for Time-of-Use rates and time periods
First 600 kWh/month	$0.071 per kWh
Additional kWh/month	$0.083 per kWh
2. DELIVERY
Distribution Service Charge	$15.75 per month
Distribution Usage Charge	$0.0185 per kWh
Rater Riders	($0.00273) per kWh
Global Adjustment Rider – non-RPP customers	$0.00102 per kWh
Line Transformation Connection (2)	$0.0022 per kWh
Network Service (2)	$0.0067 per kWh
3. REGULATORY CHARGES
Admin. Fee – Standard Supply Service	$0.25 per month
Wholesale Market Charge (2)	$0.0065 per kWh
4. DEBT RETIREMENT CHARGE	$0.007 per kWh

(1) Customers who have signed a contract with a retailer are billed under the terms of the contract until the contract expires. (2) Adjustment Factor As electricity travels through the lines and transformers to your home or business, losses naturally occur throughout the electricity system. Legislation requires us to indicate the Adjustment Factor on your bill. The Adjustment Factor 1.0404 is applied to the kWh consumption read at your meter to account for the losses that occur in the electricity system. Your bill indicates the difference between the kWh consumption read at your meter and the kWh consumption you are actually billed for. The Adjustment Factor is reflected in your Electricity Charge, Transmission Charges (residential and small general service customers only) and the Wholesale Market Charge. Customer Support: 519-885-6840

MISCELLANEOUS CHARGES
Account Set Up Charge	$30.00
Credit Reference/Credit Check	$15.00 plus credit bureau fees
Meter Dispute Charge plus Measurement Canada Fees	$30.00 (if meter found correct)
Easement Letter	$15.00

Late Payment – per month	1.5 %
Late Payment – per annum	19.56 %
Returned Cheque Charge	$15.00 plus bank fees
Notification Charge	$15.00
Disconnect/Reconnect at meter – regular hours	$65.00
Disconnect/Reconnect at meter – after hours	$185.00