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Posted Tuesday, March 26, 2019

March is Fraud Prevention Month across Canada and, with the month winding down, Waterloo North Hydro is reminding customers to stay vigilant and avoid scams throughout the year.
Recently, Waterloo North Hydro (WNH) business customers were targeted by a phone scam where they were threatened with immediate disconnection if they did not make an immediate payment via credit card either over the phone or in person at a specified address.
WNH wants to remind customers that...

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Posted Tuesday, March 12, 2019

March Break is here and spring is just around the corner. With temperatures starting to rise, Waterloo North Hydro (WNH), wants to remind you to stay safe with these important electrical safety tips.
Late winter and early spring storms can cause damage to powerlines and hydro poles. If you see a downed powerline, be sure to keep you and your family safe by staying at least 10 metres (the length of a school bus) away at all times.
WNH also encourages you to stay safe by...

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Posted Friday, February 22, 2019

Waterloo North Hydro (WNH) is warning its business customers to be wary of suspicious calls following reports of a phone scam in the area.
Business customers in Waterloo Region are receiving calls from callers claiming to represent WNH. During the call, customers are threatened with immediate disconnection if they do not make an immediate payment via credit card either over the phone or in person at a specified address.
WNH wants to remind customers that we will never...

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Posted Friday, February 15, 2019

With February’s cold and snowy weather, many Waterloo Region residents are looking to escape winter to warmer climates. With this in mind, Waterloo North Hydro (WNH) offers customers a number of ways to keep their account up-to-date from anywhere they may be.
WNH provides a number of online tools designed to help customers manage their consumption and keep their accounts up to date. From our or an online account management portal to payment plans, WNH customers have...

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Posted Wednesday, January 23, 2019

Local hydro utilities in Waterloo Region are reminding customers that during this extended deep freeze, heating systems including electric baseboard heaters, furnace motors and fans are running more frequently in order to maintain a constant temperature of your home or business. So while no one can predict what Mother Nature will bring this winter, residents and businesses can make small changes now that can go a long way to help lower energy consumption and electricity bills. 
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