Contact Us

Waterloo North Hydro Inc.
526 Country Squire Road
Waterloo, Ontario, N2J 4G8
ECRA/ESA LICENCE 7004206

General Inquires:
Email: customersupport@wnhydro.com
Phone: 519-885-6840; Fax: 519-746-0133

For more contact information, please visit
our Company Contact Us page.

Outage Map

Get information on current power outages

Are you prepared for an outage?
Know what to do

In case of an emergency call 911

Hours of Operation

In-Person Office Hours: 8:30 a.m. - 4:00 p.m. (Monday - Friday)

Telephone Support Hours: 8:30 a.m. - 4:30 p.m. (Monday - Friday)

Emergency Hours: 24 hours a day, seven days a week