Conditions of Service


Main Office
526 Country Squire Rd.
P.O. Box 640
Waterloo ON
N2J 4A3

Phone: 519-886-5090
Fax: 519-746-0133

At Waterloo North Hydro, we touch the lives of our customers every day. We provide the electricity needed for homes, schools and businesses. We do our best to deliver safe and reliable electricity, at the lowest reasonable cost.

Every Electricity Distribution Company in Ontario must have a Conditions of Service document . The purpose of this document is to provide information on the types and level of service available to customers.

View the Conditions of Service Document.