Heating and Cooling Program

Heating and Cooling Incentive


Important Notice

The Heating and Cooling program will end as of April 1, 2019 and should not be considered for new HVAC projects.

Here’s what you need to know if you have a project that has been or will soon be completed: 

  • Contact your participating contractor for more information about program deadlines. If an application has already been submitted, you can check the status of your rebate online. (Note that you will need your incentive ID number to look up your rebate).
  • Once a participating contractor submits a rebate application for your project, you will receive an email from Save on Energy asking you to sign-off on the application and submit proof of purchase of the equipment. You will need to do this before July 1, 2019 in order to receive the rebate.
  • If your application is approved, you will receive a cheque within 12 weeks.

Thank you to all participating contractors and to those who took part in the program.

8 tips for replacing your HVAC system

We asked the experts what you need to know:

Roger Grochmal is the CEO of AtlasCare™, an active member of the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI) and a regular contributor to Mechanical Business magazine. Roger and AtlasCare president Michael Grochmal share their top tips. 

1. Spend the time to find a credible HVAC contractor

Purchasing a new furnace or air conditioner isn't like buying a fridge that simply gets unpacked and plugged in - half the value is what the contractor brings to the table. If a system isn't designed and sized properly for your home, you won't be comfortable and you'll waste energy.

Use this checklist to help choose a contractor

  • Read online reviews or talk to friends and neighbours
  • Make sure the company offers licenced air conditioning or refrigeration technicians
  • Ensure the contractor has general liability insurance, so you're not on the line for any damage to your home or personal injury
  • Ask if the company subcontracts installation to another company - if they do, make sure that company also has the necessary insurance
  • Check that they take part in industry associations such as HRAI
  • Get everything in writing 

2. Understand high efficiency vs. standard efficiency

High-efficiency units generally tend to be better units. They're much quieter, waste less energy, have fewer breakdowns and come with features that aren't available on standard models. It's a bit like buying a car - to get the premium features you have to buy the best. 

3. Balance space vs. sound

While the highest-efficiency units tend to be the quietest, they're also the largest - not everyone has the space in their home to accommodate this. Your contractor can help you weigh the best options for your home. 

4. System sizing is absolutely essential

The right size system is key to your home's comfort. If your air conditioner's too large, it may cool the house down quickly but it won't have enough time to remove the moisture from the air. This will make your home feel cold and clammy and puts your house at risk for mold. If a system is too small, it will run continually and waste energy. This is hard on the equipment and can lead to more breakdowns. 

5. Know what your ducts can handle

A duct system that's too small for your furnace and AC won't be able to move the right amount of air to properly heat and cool your home. That's why it's so important to have a contractor do a proper evaluation of your system as a whole. If all these things are in line the system will meet your needs for energy efficiency and comfort. This is especially true of older Toronto houses, which generally have smaller ductwork than standard suburban homes. 

6. Don't wait for an emergency

We recommend that customers change their systems on their own terms. In an emergency, there's no time to shop around or research contractors. If your system breaks down during peak season, contractors are extremely busy - there's no incentive for them to offer you a discount. 

7. Upgrade your furnace and central air conditioner at the same time

Your units work in unison as a system. Not every older furnace will work with a new air conditioner and duct system. One of the biggest factors in energy efficiency is the furnace fan. To get the highest level of energy efficiency, everything needs to be compatible. 

8. Replace indoor and outdoor parts together

A central air conditioner is a split system - an outdoor compressor and an indoor coil. If one component breaks down, you should still replace both. Older ACs use different refrigerants and oils than newer systems, and the amount of labour you'll need to make them compatible just doesn't make sense.