Retrofit Program

Retrofit Program


Important Notice

Waterloo North Hydro’s Retrofit program ended as of April 1, 2019. Any Retrofit Program incentive applications already pre-approved will remain eligible for the pre-approved incentive and continue to be managed by Waterloo North Hydro.  Any incentive applications received before April 1, 2019 and pre-approved before May 1, 2019 will also remain eligible for incentives and continue to be managed by Waterloo North Hydro.

Any incentive applications customers submit after April 1, 2019 should be directed to the Independent Electricity System Operator (IESO) Retrofit Portal, which can be accessed on the Save on Energy web site beginning April 8, 2019. If you have any questions related to new applications you call 1-844-303-5542 or email for more information.

Please note that a new application system launched April 8, 2019.  If you have an existing account you must reactivate your account to login to the Retrofit portal.

On April 8 you will have received an email to reactivate your account.

If you did not receive the reactivation email, fill out the Sign Up form on the Save on Energy Retrofit Portal.

Thank you to all participating contractors and those who took part in the program.