Public Awareness of Electrical Safety Survey

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Beginning November 9, Waterloo North Hydro (WNH) is undertaking a Public Awareness of Electrical Safety Survey. The phone survey will take approximately 15 minutes to complete and will gauge customer knowledge on safety topics related to powerlines, green transformer boxes, and other electrical hazards.

Brickworks Communications, will be conducting the survey on behalf of WNH . Please note, we will not be asking for specific identifying details, such as phone numbers, home address or credit card and banking information.

We encourage you to participate in the survey. The survey results will help shape WNH’s future electrical safety education awareness campaigns and help to keep Ontarians safe from electrical hazards. . If you have any questions regarding the survey, please contact us at 519-886-5090 or by email at

Why Are We Conducting This Survey?

WNH is mandated by the Ontario Energy Board to complete the Public Awareness of Electrical Safety Survey every other year. The results of the survey will be included in future versions of our Utility Scorecard. For more information on Waterloo North Hydro's Scorecard visit Waterloo North Hydro's Electricity Distributor Scorecard page and for more information on Electricity Distributor Scorecards, visit the Ontario Energy Board.