Customer Engagement Survey

Customer Satisfaction Survey


Thank you for participating in Waterloo North Hydro’s Customer Engagement Survey. Your input will play an integral role in helping shape our Five-Year Business Plan for the years 2021-2025.

If you completed the survey, your name has been entered into a draw to win one of six (6) VISA gift cards worth $250 each. Winners of the draw will be notified by December 9, 2019.

Please stayed tuned for other updates and opportunities to provide input as we work through our plan. We appreciate your feedback in assisting in our efforts to improve the service we provide to our customers.  Should you have any questions please contact our office by phone at 519-886-5090 and by email at