We are available 24 hours a day, 7 days a week. In the event of an electricity related emergency or a power outage please call us at (519) 886-5090.

We understand that even the shortest power outage can be frustrating. Our team strives to give you the most up-to-date and accurate emergency and outage information.

If an emergency or outage occurs outside of normal working hours, please call our office. Your call will go directly to our Control Centre. In some cases, you may experience a busy signal. Our crews are working hard to restore your power and we appreciate your patience.

Visit our Preparing for an Emergency Page or Power Outage Page for more information.