Report a Problem or Accident


At Waterloo North Hydro, we understand that your electricity is very important to you. Our employees work hard to provide you safe and reliable electricity every day.

To report a street light out or forestry issue please complete the appropriate form below. To report a power outage or issue with your power, please contact our office at 519-886-5090, 24 hours a day, 7 days a week. In emergency situations, please call 911.

For street light issues, please complete our Street Light Form.

For forestry issues, please complete our Tree Trimming Form.