Sign up for eBilling Today

Win a Coffee Break on us

Take a Coffee Break on Us

Running a small business takes a lot of work, so we’d like you to take a coffee break on us. It’s our treat!

Waterloo North Hydro has a number of excellent online tools to make managing your account easier. To make things even sweeter, if you register for eBilling before July 15 you’ll automatically be entered into a draw to win coffee and donuts for your entire staff on us.*

Registering for these great online tools is easy. Read below to see the benefit of using My Account and eBilling. Register now and enter for your chance to win.

Register for My Account Today!

As Waterloo North Hydro’s online customer portal, My Account offers a number of tools to help small business customers manage their account and monitor their electricity consumption from wherever you are whenever you’d like.

The My Account site can help you lower your electricity costs by showing you how much electricity you are using and when the highest usage periods are. You can save your business money by taking advantage of off-peak and mid-peak pricing and comparing your usage every day.

Sign up for My Account today for 24/7 access to all your important account details.

Sign up for eBilling

As a My Account subscriber, you can also register for eBilling and immediately receive all the benefits of paperless bills. eBilling makes receiving your bills easy and convenient.

Waterloo North Hydro wants to make getting your bill information a breeze. Every month when your bill is ready, you will receive an email notification letting you know the due date of the bill and the amount due. 

For detailed instructions on registering for My Account and eBilling, please click here.

In addition to eBilling, there are a number of other online tools at your disposal that can make managing your business account simple and more efficient: 

Link Your Accounts For Easy Access

Link two chainsWNH’s My Account online portal allows customers to link multiple accounts together so you can manage any number of accounts from the one location. This allows you to monitor consumption habits, and get your bills in one easy-to-access spot.

For detailed instructions on how to link your accounts click here


Managing Your Payments Made Simple

Manage Your Payments with Pre-Authorized Payment

Managing multiple accounts and maintaining a small business can be stressful and busy. Sign up for Pre-Authorized Payment or an Equal Payment Plan and never worry about missing a payment again.

You can register for Pre-Authorized Payment (PAP) and we will automatically withdraw your bill amount from your bank account on the bill's due date. You always know beforehand how much it is and when the money comes out of your bank account.

To register for Pre-Authorized Payment, please complete our online form.

*Contest open to small business customers only. Small business customers are defined as non-residential accounts with an average monthly demand of less than 50 kW and total annual usage below 250,000 kWh