Business Rates

Medium and Large Commercial Rates

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Your electricity bill is made up of delivery charges, distribution charges, regulatory charges and electricity charges. Below are our current electricity rates for medium and large commercial customers. See Glossary of Terms for more details.

Electricity Rates
Delivery Charges
Regulatory Charges
Global Adjustment
Miscellaneous Charges
Electricity Retailers
Current and Historical Rate Cards

Electricity Rates

The cost for the electricity you used during the billing period.

Higher volume consumers (medium and larger businesses) who buy their electricity from Waterloo North Hydro pay hourly or weighted average market prices. Market prices are set hourly by the Independent Electricity System Operator. You will also have to pay your share of the Global Adjustment for each month.
Customers who have signed an retail contract with an electricity retailer will pay a contract rate. Retail contracts are often for a fixed price over a set number of years. You will also have to pay your share of the Global Adjustment for each month.
Rates
- Accounts with interval type meters (records hourly consumption) pay a market hourly rate + or *. (HOEP). Visit IESO web site at www.ieso.ca for current and historical hourly (HOEP) rates
- Accounts without interval meters pay a weighted average market rate+. Contact Waterloo North Hydro for details.

Delivery Charges

The cost of delivering electricity from generating stations across the Province to your home or business via the high voltage (transmission) and low voltage (distribution) electricity systems. All the charges on this line of the bill are approved by the ONTARIO ENERGY BOARD. Some of the charges are fixed at a set amount per month. Others are variable and increase or decrease depending on the amount of electricity you have used. View a breakdown of Delivery Charges.

Please note new delivery rates effective January 1, 2021. For previous rates please see our .Historical Rate Cards

Non-interval metered accounts with average monthly demand between 50 - 199 kW	Weighted Average Hourly Spot Price^ or contract price with Electricity Retailer*
Distribution Service Charge	$125.96 per month
Distribution Usage Charge	$5.5973 per kW
OEB Regulated Rate Riders	($0.0004) per kWh
Line Transformation Connection	$0.8821 per kW
Network Service	$2.7044 per kW
Interval metered accounts with average monthly demand between 200 - 999 kW	Hourly Ontario Energy Price*+ or contract price with Electricity Retailer
Distribution Service Charge	$125.96 per month
Distribution Usage Charge	$5.5973 per kW
OEB Regulated Rate Riders	($0.0004) per kWh
Line Transformation Connection	$1.1016 per kW
Network Service	$2.8725 per kW
Interval metered accounts with average monthly demand between 1000 - 4999 kW	Hourly Ontario Energy Price*+ or contract price with Electricity Retailer
Distribution Service Charge	$125.96 per month
Distribution Usage Charge	$5.5973 per kW
OEB Regulated Rate Riders	($0.0004) per kWh
Line Transformation Connection	$1.1006 per kW
Network Service	$2.8686 per kW
Interval metered accounts with average monthly demand greater than 5000 kW	Hourly Ontario Energy Price*+ or contract price with Electricity Retailer
Distribution Service Charge	$7,365.96 per month
Distribution Usage Charge	$4.4848 per kW
OEB Regulated Rate Riders	($0.0017) per kWh
Line Transformation Connection	$1.1055 per kW
Network Service	$3.1803 per kW

Delivery and Regulatory rates are approved by the Ontario Energy Board on an annual basis. A copy of the approved Tariff of Rates and Charges is available at www.ontarioenergyboard.ca

* A line loss adjustment factor of 1.0362 is applied to these charges
+ Rate published by Independent Electricity System Operator (IESO) for each hour
^ Rate based on Hourly Ontario Energy Price and Waterloo North Hydro’s load profile for a local average hourly price

All charges, with the exception of the Distribution Service, Distribution Usage and SSS Administration charges, are collected by Waterloo North Hydro on behalf of provincial agencies and retailers.

Regulatory Charges

This charge includes:

Wholesale Market Service Charge: A charge to cover the cost of services provided by the Independent Electricity System Operator (IESO) to operate the wholesale electricity market and maintain the reliability of the high voltage power grid. It also covers the administration costs of the Ontario Power Authority (OPA) and certain costs incurred by Waterloo North Hydro to connect renewable generation. The Wholesale Market Service Charge is set by the ONTARIO ENERGY BOARD to allow these costs to be passed on to consumers.
Standard Supply Service - Administration Charge: A charge to cover a portion of Waterloo North Hydro's administrative costs to provide electricity to Standard Service Supply customers that purchase their electricity from the utility (i.e. customers that are not served by a retailer). This charge is set by the ONTARIO ENERGY BOARD and is the same for all utilities across the province.

Medium Commercial	Price
Wholesale Market Charge	$0.0039 per kWh*
Standard Supply Service Administration Charge	$0.25 per month
Larger Commercial	Price
Wholesale Market Charge - Class A Wholeslae Market Charge - Class B	Varies Monthly $0.0039 per kWh
Standard Supply Service Administration Charge	$0.25 per month

* A line loss adjustment factor of 1.0362 is applied to these charges.

Debt Retirement Charge (DRC)

The Debt Retirement Charge has been removed from bills effective April 1, 2018. The Debt Retirement Charge was $0.007 per kWh.

Global Adjustment

If you purchase electricity from a retailer or based on market pricing, you will see a separate line item on your bill for the "Global Adjustment". The Global Adjustment accounts for differences between the market price of electricity and the regulated or contract prices paid to generators for the electricity they produce. These include nuclear, gas-fired and renewable generators (like wind farms) that have contracts with the Ontario Power Authority (OPA) and generators that have contracts with the Ontario Electricity Financial Corporation (OEFC), as well as Ontario Power Generation's "baseload" generating stations that operate at or near capacity all the time to meet basic demand. The ONTARIO ENERGY BOARD does not set or approve the amounts paid by the OPA or OEFC to contracted generators, but it does set the amounts that are paid to Ontario Power Generation for electricity generated by its baseload facilities.

The Global Adjustment also includes the cost of OPA conservation and demand management programs. Those costs are not subject to ONTARIO ENERGY BOARD approval. Also covered by the Global Adjustment are any ONTARIO ENERGY BOARD-approved costs incurred by utilities to achieve their mandatory conservation and demand reduction targets.

The Global Adjustment is calculated monthly by the IESO. Because a large portion of the Global Adjustment is calculated as the difference between the market price and regulated or contracted generation prices, it can be either a credit or a charge to consumers depending on fluctuations in the market price. However, it has been a charge since 2006. Visit IESO web site at www.ieso.ca for current and historical rates +

Medium Commercial	Price
Published monthly by the IESO for Class B customers	$ per kWh ⁺
Larger Commercial	Price
IESO calculates an amount for Class A customers based on the customers historical peaks coincident with the five annual provincial peaks (price varies monthly)

Miscellaneous Charges

Below is a chart of miscellaneous charges and prices that you may see on your bill:

Miscellaneous Charges	Prices
Account Set Up Charge	$30.00
Credit Reference/Credit Check	$15.00 plus credit bureau fees
Meter Dispute Charge plus Measurement Canada Fees	$30.00 (if meter found correct)
Easement Letter	$15.00
Duplicate Invoices for Previous Billings	$15.00
Income Tax Letter	$15.00
Late Payment - per month	1.5 %
Late Payment - per annum	19.56 %
Returned Cheque Charge	$15.00 plus bank fees
Notification Charge	$15.00
Disconnect/Reconnect at meter - regular hours	$65.00
Disconnect/Reconnect at meter - after hours	$185.00
Specific Charge for Access to the Power Poles - per pole per year (with the exception of wireless attachments)	$43.63