Paperless Billing for Your Business

Sign up for Paperless Billing and Take Some of the Stress Out of Managing Your Business

As a business owner during this unprecedented time, we know you have a lot on your mind. We understand you and your staff may be working form home, or outside the office, and we want to ensure you take advantage of the tools available to help you run your business remotely, efficiently and safely, including Paperless Billing.

By signing up for paperless billing, you no longer need to worry about keeping track of your bill in the event your staff is working remotely, or there are delays in postal service. Skip that trip into the office, and let us take some of the worry out of managing your account.

As a paperless billing subscriber, you will receive an email as soon as your bill is ready. The email has all the important information you need to stay on top of your account, including the due date, and the amount owing. Get all the information you need sent to you directly whether you are in the office, or at home.

How Do I Register?

Before you can become a Paperless Billing subscriber, you need to register for My Account, our online customer portal. To learn more about how you can sign-up, visit

Once you’ve signed up for My Account, becoming a Paperless Billing subscriber is easy, simply follow the steps below and register your business today:

  1. Go to the My Account login page (If you have not registered for My Account, please do so first)
  2. Login to you My Account profile
  3. Select Profile from the menu bar
  4. Under eBilling Opt-in, select "Yes, I want paperless"
  5. Click update to save your profile changes

Online Resources Designed to Help You During this Time

Paperless billing is just one way WNH can help you navigate this challenging time. My Account, our online customer portal, makes managing your account and monitoring your electricity consumption as easy as the click of a button.

You can use My Account to view and update your account details, while also tracking your electricity consumption – all from your home office, or anywhere you might be.

Visit to find out more about the benefits of My Account and how our online portal can help take some of the stress out of running your business.

We’re Here to Help

Our customer support staff are available to help you in any way we can. Contact us at 519-885-6840 or email with any questions you may have. We are here to support you and help you manage your Waterloo North Hydro account.