Small Commercial Charges and Rates

small business rates

Your electricity bill is made up of electricity, delivery, regulator, and miscellaneous charges. Below are the current electricity rates for business customers. Below are our current electricity rates for small commercial customers. See Glossary of Terms for more details.

Electricity Rates

The electricity charge of your bill is calculated using Time-of-use rates or Tiered Pricing which are determined by the Ontario Energy Board. The most recent Time-of-Use rates and Tiered Pricing Rates are listed in the table below.

Time-of-use (TOU) Rates

New TOU pricing is in effective as of February 23, 2021. This pricing will replace the flat rate TOU prices, which came into effect on January 1, 2021. For additional information on Time-of-Use rates, visit wnhydro.com/tou.

***NEW*** Winter TOU Rates - Effective February 23, 2021

Period
Time of Day
Nov 1- Dec 31, 2020
Jan 1 - Feb 22, 2021
As of Feb 23, 2021

Off-Peak

Weekdays 7:00 pm to 7:00 am

Weekends & Holidays - All Day

 10.5 ¢/kWh

 8.5 ¢/kWh

 8.5 ¢/kWh

On-Peak

Weekdays 7:00 am - 11:00 am  &

5:00 pm - 7:00 pm

21.7 ¢/kWh

 8.5 ¢/kWh

17.6 ¢/kWh

Mid-Peak

Weekdays 11:00 am to 5:00 pm

15.0 ¢/kWh

 8.5 ¢/kWh

11.9¢/kWh

♦ A line loss adjustment factor of .0353 is applied to these charges and is added in the Delivery Section. 

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Tiered Pricing

With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. For residential customers, the threshold normally changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.

For more information on Tiered pricing, visit wnhydro.com/tiered. 

***NEW*** Updated Winter 2021 Tiered Pricing - Effective February 23, 2021

Season  
Tier 
Nov 1 - Dec, 31, 2020
Jan 1 - Feb 22, 2021
As of Feb 23, 2021

Winter 2021

Up to 750 kWh

 12.6 ¢ per kWh

8.5 ¢ per kWh

10.1¢/kWh

More than 750 kWh

 14.6 ¢ per kWh

8.5 ¢ per kWh

11.8¢/kWh

♦ A line loss adjustment factor of .0353 is applied to these charges and is added in the Delivery Section. 

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Delivery Rates

Delivery Charges are the costs of delivering electricity from generating stations across the Province to Waterloo North Hydro then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate provincial and local electricity systems.

Portions of these charges do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use.

Please note new delivery rates effective January 1, 2021. For previous rates please see our Historical Rate Cards.

The chart below shows the delivery charges and the prices for small commercial customers:

Delivery
Price (Jan. 1 - Dec. 31, 2020)
Price (Jan. 1 - Dec. 31, 2021)

Distribution Service Charge

$34.28 per month

$34.28 per month

Distribution Usage Charge

$0.0170 per kWh

$0.0177 per kWh

OEB Regulated Rate Riders

$0.0007 per kWh

($0.0011) per kWh
OEB Global Adjustment Rider - Retailer contracts only ($0.0007) per kWh* N/A
Line Transformation Connection $0.0024 per kWh* $0.0023 per kWh*
Network Service $0.0068 per kWh* $0.0066 per kWh*

* A line loss adjustment factor of 1.0353 is applied to these charges.

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Regulatory Rates

Regulatory Charges include the following two charges:

Wholesale Market Service Charge -- A charge to cover the cost of services provided by the Independent Electricity System Operator (IESO) to operate the wholesale electricity market and maintain the reliability of the high voltage power grid. It also covers the administration costs and certain costs incurred by local utilities to connect renewable generation.  The Wholesale Market Service Charge is set by the ONTARIO ENERGY BOARD to allow these costs to be passed on to consumers.

Standard Supply Service Administration Charge -- A charge to cover a portion of Waterloo North Hydro's administrative costs to provide electricity to customers that purchase their electricity from the utility (i.e. customers that are not served by a retailer). This charge is set by the ONTARIO ENERGY BOARD and is the same for all utilities across the province.

The chart below shows the regulatory charges and the prices:

Regulatory Charges
Price (Jan.1 - Dec. 31, 2020
Price (Jan. 1 - Dec. 31, 2021)

Administration Fee - Standard Supply Service

$0.25 per month

$0.25 per month

Wholesale Market Charge

$0.0039 per kWh*

$0.0039 per kWh*

* A line loss adjustment factor of 1.0353 is applied to these charges.

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Miscellaneous Charges

Below is a chart of miscellaneous charges and prices that you may see on your bill:

Miscellaneous Charges
Fee

Account Set Up Charge

$30.00

Credit Reference/Credit Check

$15.00 plus credit bureau fees

Meter Dispute Charge plus Measurement Canada Fees

$30.00 (if meter found correct)

Easement Letter

$15.00
Duplicate Invoices for Previous Billings $15.00
Income Tax Letter #15.00
Late Payment - per month 1.5 %
Late Payment - per annum 19.56%
Returned Cheque Charge $15.00 plus bank fees
Notification Charge $15.00
Disconnect/Reconnect at meter - regular hours $65.00
Disconnect/Reconnect at meter - after hours $185.00
Specific Charge for Access to the Power Poles - per pole per year (with the exception of wireless attachments) $43.63

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Current and Historical Rate Cards

Image of the Small commercial rates for 2021

View Residential and Small Commercial Rate Card effective January 1, 2021

View Residential and Small Commercial Rate Card effective January 1, 2020

View Residential and Small Commercial Rate Card effective January 1, 2019

View Residential and Small Commercial Rate Cards effective January 1, 2018

View Residential and Small Commercial Rate Card effective January 1, 2017

View Residential and Small Commercial Rate Card effective January 1, 2016

View Residential and Small Commercial Rate Card effective May 1, 2015

View  Residential and Small Commercial Rate Card effective May 1, 2014

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