Business Rates

Small Commercial Charges and Rates

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Your electricity bill is made up of electricity, delivery, regulator, and miscellaneous charges. Below are the current electricity rates for business customers. Below are our current electricity rates for small commercial customers. See Glossary of Terms for more details.

Electricity Rates
Delivery Rates
Regulatory Rates
Miscellaneous Charges
Current and Historical Rate Cards

Electricity Rates

The electricity charge of your bill is calculated using Time-of-use rates or Tiered Pricing which are determined by the Ontario Energy Board. The most recent Time-of-Use rates and Tiered Pricing Rates are listed in the table below.

Time-of-use (TOU) Rates

Summer Time of Use Rates: May 1, 2022 - October 31, 2022

Period	Time of Day	May 1 - Oct 31, 2022
Off-Peak	Weekdays 7:00 pm to 7:00 am Weekends & Holidays - All Day	8.2 ¢/kWh
Mid-Peak	Weekdays 7:00 am - 11:00 am & 5:00 pm - 7:00 pm	11.3 ¢/kWh
On-Peak	Weekdays 11:00 am to 5:00 pm	17.0 ¢/kWh

Period

Time of Day

May 1 - Oct 31, 2022

Off-Peak

Weekdays 7:00 pm to 7:00 am

Weekends & Holidays - All Day

8.2 ¢/kWh

Mid-Peak

Weekdays 7:00 am - 11:00 am &

5:00 pm - 7:00 pm

11.3 ¢/kWh

On-Peak

Weekdays 11:00 am to 5:00 pm

17.0 ¢/kWh

Winter Time of Use Rates: November 1, 2021

Period	Time of Day	Nov 1 - Apr 30, 2022
Off-Peak	Weekdays 7:00 pm to 7:00 am Weekends & Holidays - All Day	8.2 ¢/kWh
Mid-Peak	Weekdays 11:00 am to 5:00 pm	11.3 ¢/kWh
On-Peak	Weekdays 7:00 am - 11:00 am & 5:00 pm - 7:00 pm	17.0 ¢/kWh

Period

Time of Day

Nov 1 - Apr 30, 2022

Off-Peak

Weekdays 7:00 pm to 7:00 am

Weekends & Holidays - All Day

8.2 ¢/kWh

Mid-Peak

Weekdays 11:00 am to 5:00 pm

11.3 ¢/kWh

On-Peak

Weekdays 7:00 am - 11:00 am &

5:00 pm - 7:00 pm

17.0 ¢/kWh

COVID-19 Time of Use Periods - January 18 - February 7, 2022

Period	Time of Day	Jan 18 - Feb 7, 2022
Off-Peak	Weekdays 7:00 pm to 7:00 am Weekends & Holidays - All Day	8.2 ¢/kWh
Mid-Peak	Weekdays 11:00 am - 5:00 pm	8.2 ¢/kWh
On-Peak	Weekdays 7:00 am - 11:00 am and 5:00 pm - 7:00 pm	8.2 ¢/kWh

Period

Time of Day

Jan 18 - Feb 7, 2022

Off-Peak

Weekdays 7:00 pm to 7:00 am

Weekends & Holidays - All Day

8.2 ¢/kWh

Mid-Peak

Weekdays 11:00 am - 5:00 pm

8.2 ¢/kWh

On-Peak

Weekdays 7:00 am - 11:00 am and 5:00 pm - 7:00 pm

8.2 ¢/kWh

♦ A line loss adjustment factor of .0353 is applied to these charges and is added in the Delivery Section.

For additional information on Time-of-Use rates, visit wnhydro.com/tou.

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Tiered Pricing

With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. For residential customers, the threshold normally changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.

For more information on Tiered pricing, visit wnhydro.com/tiered.

Summer Tiered Pricing: May 1, 2022 - October 31, 2022

Season	Electricity Usage	May 1 - Oct 31, 2022
Summer (Effective May 1, 2021)	Up to 750 kWh	9.8 ¢ per kWh
More than 750 kWh	11.5 ¢ per kWh

Season

Electricity Usage

May 1 - Oct 31, 2022

Summer (Effective May 1, 2021)

Up to 750 kWh

9.8 ¢ per kWh

More than 750 kWh

11.5 ¢ per kWh

Winter 2021 Tiered Pricing - Effective November 1, 2021

Season	Electricity Usage	Nov 1 - Oct 31, 2022
Winter (Effective May 1, 2021)	Up to 750 kWh	9.8 ¢ per kWh
More than 750 kWh	11.5 ¢ per kWh

Season

Electricity Usage

Nov 1 - Oct 31, 2022

Winter (Effective May 1, 2021)

Up to 750 kWh

9.8 ¢ per kWh

More than 750 kWh

11.5 ¢ per kWh

COVID Tiered Pricing - Effective January 18, 2022 - February 7, 2022

Season	Electricity Usage	Jan 18 - Feb 7, 2022
COVID-19 Emergency Rate (Small Business) (Effective January 18, 2022)	Up to 750 kWh	8.2 ¢ per kWh
More than 750 kWh	8.2 ¢ per kWh

Season

Electricity Usage

Jan 18 - Feb 7, 2022

COVID-19 Emergency Rate (Small Business) (Effective January 18, 2022)

Up to 750 kWh

8.2 ¢ per kWh

More than 750 kWh

8.2 ¢ per kWh

♦ A line loss adjustment factor of .0353 is applied to these charges and is added in the Delivery Section.

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Delivery Rates

Delivery Charges are the costs of delivering electricity from generating stations across the Province to Waterloo North Hydro then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate provincial and local electricity systems.

Portions of these charges do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use.

Please note new delivery rates effective January 1, 2022. For previous rates please see our Historical Rate Cards.

The chart below shows the delivery charges and the prices for small commercial customers:

Delivery	Price (Jan. 1 - Dec. 31, 2022)	Price (Jan. 1 - Dec. 31, 2021)
Distribution Service Charge	$34.28 per month	$34.28 per month
Distribution Usage Charge	$0.0186 per kWh	$0.0177 per kWh
OEB Regulated Rate Riders	($0.0001) per kWh	($0.0011) per kWh
OEB Global Adjustment Rider - Retailer contracts only	($0.0007) per kWh*	N/A
Line Transformation Connection	$0.0021 per kWh*	$0.0023 per kWh*
Network Service	$0.0084 per kWh*	$0.0066 per kWh*

* A line loss adjustment factor of 1.0353 is applied to these charges.

Regulatory Rates

Regulatory Charges include the following two charges:

Wholesale Market Service Charge -- A charge to cover the cost of services provided by the Independent Electricity System Operator (IESO) to operate the wholesale electricity market and maintain the reliability of the high voltage power grid. It also covers the administration costs and certain costs incurred by local utilities to connect renewable generation. The Wholesale Market Service Charge is set by the ONTARIO ENERGY BOARD to allow these costs to be passed on to consumers.

Standard Supply Service Administration Charge -- A charge to cover a portion of Waterloo North Hydro's administrative costs to provide electricity to customers that purchase their electricity from the utility (i.e. customers that are not served by a retailer). This charge is set by the ONTARIO ENERGY BOARD and is the same for all utilities across the province.

The chart below shows the regulatory charges and the prices:

Regulatory Charges	Price (Jan.1 - Dec. 31, 2022)	Price (Jan. 1 - Dec. 31, 2021)
Administration Fee - Standard Supply Service	$0.25 per month	$0.25 per month
Wholesale Market Charge	$0.0039 per kWh*	$0.0039 per kWh*

* A line loss adjustment factor of 1.0353 is applied to these charges.

Miscellaneous Charges

Below is a chart of miscellaneous charges and prices that you may see on your bill:

Miscellaneous Charges	Fee
Account Set Up Charge	$30.00
Credit Reference/Credit Check	$15.00 plus credit bureau fees
Meter Dispute Charge plus Measurement Canada Fees	$30.00 (if meter found correct)
Unregistered Easement Letter (Please send requests and cheques to Waterloo North Hydro, 526 Country Squire Rd, Waterloo ON ATTN: Engineering Department)	$15.00 (per property)
Duplicate Invoices for Previous Billings	$15.00
Income Tax Letter	$15.00
Late Payment - per month	1.5 %
Late Payment - per annum	19.56%
Returned Cheque Charge	$15.00 plus bank fees
Notification Charge	$15.00
Disconnect/Reconnect at meter - regular hours	$65.00
Disconnect/Reconnect at meter - after hours	$185.00
Specific Charge for Access to the Power Poles - per pole per year (with the exception of wireless attachments)	$44.50