New Account


Main Office
526 Country Squire Rd.
P.O. Box 640
Waterloo, ON
N2J 4A3

Phone: 519-886-5090
Fax: 519-746-0133

Welcome to Waterloo North Hydro. Make sure you set-up your account before you’re scheduled to move in. It’s easy to do. Just complete our online New Account Applicant Form and our Customer Solutions team will get your account set-up right away!

To make account set-up even easier, make sure you have the following information handy when you complete the form:

  • Account holder name 
  • Secondary contact if necessary
  • Service/Property address
    • Including lease start date or closing date
  • Mailing address if necessary/different from service address
  • Contact information
    • Primary phone number 
    • Email address
  • Identification
    • Driver's license (preferred)
    • OR
    • Passport and Date of birth

To make sure you don’t forget anything, we’ve put together a handy checklist to help you. Click here to download your copy.

Are you already a WNH customer, but you’re switching addresses? We’ve got a form for that too! Fill out our online Moving Within Our Service Territory Form and we’ll get your move processed right away.