Ontario Electricity Support Program


Ontario Electricity Support Program (OESP) is a new program by the Ontario Energy Board (OEB) as of January 1st, 2016 that reduces the electricity bills of low-income customers.

How do I Qualify?

If you are a customer of an electric utility and in a lower income home, you may qualify for a reduction on your electricity bill through the Ontario Electricity Support Program (OESP). It's also available to customers of unit sub-meter providers and retail energy companies.

You must apply to the program to qualify.

What Support Could I Receive?

The OESP reduces the cost of your household electricity by applying a monthly credit directly to your bill.

The amount of the credit depends on two factors:

  • how many people live in the home 
  • your combined household income

How Do I Apply?

Customers can apply online at OntarioElectricitySupport.ca. You need to complete the online application, print and sign the consent form, and mail it.

A paper version of the application can be downloaded from the OESP application website, picked up from an intake agency or mailed to applicants by the OESP Contact Centre (1-855-831-8151) upon request.

To complete the application you will need:

. Your electricity bill account number, service address, and account holder details

. The birthdates and names of all residents in your home

. Social Insurance Numbers, Individual Tax Numbers, or temporary taxation numbers for residents over the age of 16

Keep Your and Your Personal Information Safe

The Ontario Energy Board (OEB) has been advised that consumers are being approached by a door-to-door sales person claiming affiliation with the Ontario Electricity Support Program (OESP). The sales person produced an OESP application and promised the consumer savings if they filled it out. The OESP application includes personal information such as social insurance number, date of birth and electricity utility account information.

Neither the OEB nor accredited OESP intake agencies engage in door-to-door solicitation.

Keep yourself safe with the following tips:

  • Consumers should be cautious about sharing their personal information or utility account information with any unauthorized individual or organization.
  • If approached to complete an OESP application in this way, please do not complete the application. Instead, contact the OEB or your local police if you suspect fraud.

Have Questions?

Visit the OESP website or call 1-855-831-8151


Digital Copy of the OESP Brochure