Make the Switch to eBlling

mother and daughter on laptop


Main Office
526 Country Squire Rd.
P.O. Box 640
Waterloo ON
N2J 4A3

Phone: 519-886-5090
Fax: 519-746-0133

Take charge with My Account and eBilling 

With eBilling, you will receive an email as soon as your bill is ready. You can access your bill online through My Account, where you can also view transaction history, smart meter consumption and compare your energy usage. By learning about how and when you use energy, you can find new ways to save.

How to sign up for eBilling directly with Waterloo North Hydro's My AccountPlease note that you must register for My Account  in order to make the switch to eBilling. Register for My Account now to get started.

1.  From go to My Account to Login or Register

My Account link location highlighted with a circle

2.  Login in to your My Account 

Log in screen for My Account with instructions

3.  Go to the home screen

Select Home on the My Account screen

4.  Select Profile from the menu bar

 Profile selection instruction for menu page



5.  Under e-Billing Opt-in, select Yes, I want paperless

 I want paperless selection screen with box showing where to click
6.  Click update to save your profile changes  Save Profile Changes Screen

You are done. You have successfully signed up for eBilling with your Waterloo North Hydro's My Account. You will receive an email notifying when your bill is ready.

Worried About Forgetting to Pay?

Register for Automatic Pre-Authorized Payment from your bank account and you will never have to worry about forgetting again.

Sign up for our Pre-Authorized Equal Payment Plan to make budgeting easy.