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Residential Charges and Rates
Contact
Main Office
526 Country Squire Rd.
Waterloo, ON
N2J 4G8
Phone: 519-886-5090
Fax: 519-746-0133
526 Country Squire Rd.
Waterloo, ON
N2J 4G8
Phone: 519-886-5090
Fax: 519-746-0133
Your electricity bill is made up of electricity, delivery, regulatory, and miscellaneous charges. Below are the current electricity rates for residential customers. See Glossary of Terms for more details.
- Electricity Rates - New rates effective May 1, 2021
- Delivery Rates
- Regulatory Rates
- Miscellaneous Charges
- Current and Historical Rate Card
Electricity Rates
The electricity charge of your bill is calculated using Time-of-use rates or Tiered Pricing which are determined by the Ontario Energy Board. The most recent Time-of-Use rates and Tiered Pricing Rates are listed in the table below.
♦ A line loss adjustment factor of .0353 is applied to these charges and is added in the Delivery Section.
Time-of-use (TOU) Rates
Effective May 1, 2021, summer TOU pricing and periods are in effect.
For additional information on Time-of-Use rates, visit wnhydro.com/tou.
***NEW*** Summer Time of Use Rates - Effective May 1, 2021
Period |
Time of Day |
May 1 - Oct 31 2021 |
|---|---|---|
|
Off-Peak |
Weekdays 7:00 pm to 7:00 am Weekends & Holidays - All Day |
8.2 ¢/kWh |
|
Mid-Peak |
Weekdays 7:00 am - 11:00 am & 5:00 pm - 7:00 pm |
11.3 ¢/kWh |
|
On-Peak |
Weekdays 11:00 am to 5:00 pm |
17.0 ¢/kWh |
Previous Time-of-Use Rates and Periods
Period |
Time of Day |
Nov 1 - Dec 31, 2020 |
Jan 1 - Feb 22, 2021 |
Feb 23 - Apr 30, 2021 |
|---|---|---|---|---|
|
Off-Peak |
Weekdays 7:00 pm to 7:00 am Weekends & Holidays - All Day |
10.5 ¢/kWh |
8.5 ¢/kWh |
8.5 ¢/kWh |
|
On-Peak |
Weekdays 7:00 am - 11:00 am & 5:00 pm - 7:00 pm |
21.7 ¢/kWh |
8.5 ¢/kWh |
17.6 ¢/kWh |
|
Mid-Peak |
Weekdays 11:00 am to 5:00 pm |
15.0 ¢/kWh |
8.5 ¢/kWh |
11.9 ¢/kWh |
Tiered Pricing
With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit (called a threshold) is exceeded, a higher price applies. For residential customers, the threshold normally changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.
As of May 2021, summer tiered pricing and thresholds are in effect.
For more information on Tiered pricing, visit wnhydro.com/tiered.
***NEW*** Summer Tiered Pricing - Effective May 1, 2021
Season |
Electricity Usage
|
May 1 - Oct 31, 2021 |
|---|---|---|
|
Summer (Effective May 1, 2021) |
Up to 600 kWh |
9.8 ¢ per kWh |
|
More than 600 kWh |
11.5 ¢ per kWh |
Previous Tiered Pricing and Thresholds
Season |
Electricity Usage
|
Nov 1 - Dec 31, 2020 |
Jan 1 - Feb 22, 2021 |
As of Feb 23, 2021 |
|---|---|---|---|---|
|
Winter (effective November 1, 2020) |
Up to 1,000 kWh |
12.6 ¢ per kWh |
8.5 ¢ per kWh |
10.1 ¢ per kWh |
|
More than 1,000 kWh |
14.6 ¢ per kWh |
8.5 ¢ per kWh |
11.8 ¢ per kWh |
♦ A line loss adjustment factor of .0353 is applied to these charges and is added in the Delivery Section.
Delivery Rates
Delivery Charges are the costs of delivering electricity from generating stations across the Province to Waterloo North Hydro then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate provincial and local electricity systems.
Portions of these charges do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use.
♦ A line loss adjustment factor of .0353 is applied to these charges and is added in the Delivery Section.
Please note new delivery rates effective January 1, 2021 for previous rates please see our Historical Rate Cards.
The chart below shows the delivery charges and the prices for residential customers:
Delivery
Delivery |
Price (Jan 1 - Dec 31, 2020) |
Price (As of Jan 1, 2021) |
|---|---|---|
|
Distribution Service Charge |
$32.62 per month |
$32.37 per month |
|
Low Voltage Charge |
$0.0002 per kWh |
$0.0003 per kWh |
|
OEB Regulated Rate Riders |
$0.0006 per kWh |
$0.001 per kWh |
| OEB Global Adjustment Rider - Retailer contracts only | ($0.0007) per kWh* | N/A |
| Line Transformation Connection | $0.0026 per kWh* | $0.0025 per kWh* |
| Network Service | $0.0073 per kWh* | $0.0071 per kWh* |
* A line loss adjustment factor of 1.0353 is applied to these charges.
Regulatory Rates
Regulatory Charges include the following two charges:
Wholesale Market Service Charge -- A charge to cover the cost of services provided by the Independent Electricity System Operator (IESO) to operate the wholesale electricity market and maintain the reliability of the high voltage power grid. It also covers the administration costs and certain costs incurred by local utilities to connect renewable generation. The Wholesale Market Service Charge is set by the ONTARIO ENERGY BOARD to allow these costs to be passed on to consumers.
Standard Supply Service Administration Charge -- A charge to cover a portion of Waterloo North Hydro's administrative costs to provide electricity to customers that purchase their electricity from the utility (i.e. customers that are not served by a retailer). This charge is set by the ONTARIO ENERGY BOARD and is the same for all utilities across the province.
The chart below shows the regulatory charges and the prices:
Regulatory Charges |
Price (Jan 1 - Dec 31, 2020) |
Price (Jan 1 - Dec 31, 2021) |
|---|---|---|
|
Administration Fee - Standard Supply Service |
$0.25 per month |
$0.25 per month |
|
Wholesale Market Charge |
$0.0039 per kWh* |
$0.0039 per kWh* |
* A line loss adjustment factor of 1.0353 is applied to these charges.
Miscellaneous Charges
Below is a chart of miscellaneous charges and prices that you may see on your bill:
Miscellaneous Charges |
Price |
|---|---|
|
Account Set Up Charge |
$30.00 |
|
Meter Dispute Charge plus Measurement Canada Fees |
$30.00 (if meter found correct) |
|
Easement Letter |
$15.00 |
| Duplicate Invoices for Previous Billings | $15.00 |
| Income Tax Letter | #15.00 |
| Late Payment - per month | 1.5 % |
| Late Payment - per annum | 19.56% |
| Returned Cheque Charge | $15.00 plus bank fees |
| Notification Charge | $15.00 |
| Reconnect at meter - regular hours | $65.00 |
| Reconnect at meter - after hours | $185.00 |
| Specific Charge for Access to the Power Poles - per pole per year (with the exception of wireless attachments) | $43.63 |
Current Rate Card
View Residential and Small Commercial Rate Card effective January 1, 2021
View Residential and Small Commercial Rate Card effective January 1, 2020
View Residential and Small Commercial Rate Card effective January 1, 2019
View Residential and Small Commercial Rate Card effective January 1, 2018
View Residential and Small Commercial Rate Card effective January 1, 2017
View Residential and Small Commercial Rate Card effective January 1, 2016
View Residential and Small Commercial Rate Card effective May 1, 2015
View Residential and Small Commercial Rate Card effective May 1, 2014
