Forms

Waterloo North Hydro is here to serve you in any way we can. We can assist you in signing up for a new account, requesting a new service, registering for Pre-Authorized Payment, and more. 

Below, you will find links to forms for program enrolment, account registrations, declarations, investigations and more.

If at any time you require further assistance, please call us at 519-886-5090.

• Customer Support Forms
• Engineering, Service Requests, and Investigation Forms

Customer Support Forms

New Account and Move Forms

• New Account Application Form
• Moving Within Our Service Territory Form 
• Moving Out - No New Service Required Form
  

Payment Plan Application Forms

• The Monthly Equal Payment Plan (No Pre-Authorized Payment) Form (Click here for a PDF version)
• The Pre-Authorized Payment Plan Application Form (Click here for a PDF version)
• The Pre-Authorized Equal Payment Plan Application Form (Click here for a PDF version)
• Pre-Authorized Payment Cancellation Form (Click here for a PDF version)
  

Account Management Forms

• Landlord Authorization Form (click here for a PDF version)
• Landlord Authorization Cancellation Form (click here for a PDF version)

• Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill 
• Low-Volume Consumer Or Designated Form for Multi-Unit Residential Premises
• Security Deposit Waiver Authorization Form (click here for a PDF version)
• Critical Care Customer Notification Form 
  

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Engineering, Service Request, and Investigation Forms

• Service Request Form 
• New Account Application Form (Engineering Department) 
• Approved Meter Base Plug-in Transfer Device Waiver and Release Form 
• Disconnection Authorization Form 
  *Please note, if the building is to be demolished and the service address is in the City of Waterloo or the Township of Woolwich please include a Demolition Tracking Sheet with the application form. The City of Waterloo’s sheet can be found here and the Township of Woolwich’s form can be accessed here. 

• Forestry Service Call Request Form
• Street Light Service Call Request Form
• Stray Voltage Investigation Request Form
  
  

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For PDF copies of online forms, please contact our Customer Support department at customersupport@wnhydro.com or call 519-886-5090.