- Your Home
- My Account - Online Portal
- Register for eBilling to Support The Food Bank
- Your Bill
- Residential Charges and Rates
- Payment Options
- Billing Assistance
- Your Service
- Manage Your Account From Anywhere
- Welcome Package for New Customers
- Account Support for Students
- Are You Moving? We Can Help!
- Developers and Contractors
- Critical Customer Notification
- Distributed Generation
- Projects Affecting You
- Street Light Out
- Tree Trimming
- Your Business
- Energy Efficiency
- Safety
- Power Outage Information & FAQs
- Making Electrical Repairs Following a Storm
- Call Before You Dig
- Contractor Safety
- Road Safety
- Electrical Safety Tips
- Safety Links
- Electrical Safety Poster Contest
- Fraud Prevention
- School Programs
- Street Light Out
- Forestry and Vegetation
- Fraud Alert
- How Does Your Power Get Restored?
- Our Company
Forms
Contact
Main Office
526 Country Squire Rd.
P.O. Box 640
Waterloo, ON
N2J 4A3
Phone: 519-886-5090
Fax: 519-746-0133
526 Country Squire Rd.
P.O. Box 640
Waterloo, ON
N2J 4A3
Phone: 519-886-5090
Fax: 519-746-0133
Online Forms
- New Account Application Form
- Moving Within Our Service Territory Form
- Moving Out - No New Service Required Form
- Service Request Form
- Forestry Service Call Request Form
- Street Light Service Call Request Form
Forms for printing:
- Disconnection Authorization Form
- The Pre-Authorized Payment Plan Application Form
- The Pre-Authorized Equal Payment Plan Application Form
- Pre-Authorized Payment Cancellation Form
- Critical Care Customer Notification Form
- Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill
- Security Deposit Waiver Authorization Form
- Stray Voltage Investigation Request Form
- Landlord Authorization Form
- Landlord Authorization Cancellation Form
- New Account Application Form (Engineering Department)
- Approved Meter Base Plug-in Transfer Device Waiver and Release Form
