Main Office
526 Country Squire Rd.
P.O. Box 640
Waterloo, ON
N2J 4A3

Phone: 519-886-5090
Fax: 519-746-0133

Welcome home! Waterloo North Hydro wants to make it as easy as possible for you to light up your new home.

exclamation Before you start, have the following information ready:

  • Your Waterloo North Hydro account number for existing customers
  • The correct address where the electricity service is needed including the unit number
  • The address where the bill should be sent
  • 1 piece of identification such as a driver's license or passport
  • Your phone number and email address
  • The legal closing date for the service address you are moving in/out of
  • If you are leasing, the date the lease begins (not the move in date), or the date the lease ends (not the move out date)
  • Forwarding address for customers closing an account

Please contact us at least 48 hours before you need the service connection.

Please fill out the appropriate form below to open, update or close your account.

new account

I need a Waterloo North Hydro Account 

Fill out this form if you would like to open a new account with Waterloo North Hydro.

*Please note, a set-up charge and deposit is required for new customers.
moving in

Moving Within Our Service Territory 

Fill out this form if you are an existing customer moving within Waterloo or the Townships of Woolwich or Wellesley.
*Please note, a set-up charge and deposit is required.

moving out

Moving Out - Service No Longer Needed 

Fill out this form if you are moving out and no longer need electrical service.