Ontario Electricity Rebate

The Ontario Electricity Rebate (OER) is for most households, farms, long-term care homes and small businesses. Eligible consumers automatically receive the rebate, which appears on bills as a separate line item. 

This page provides you with a one-stop guide to the OER eligibility requirements, the application process and additional resources.

What is the Ontario Electricity Rebate?

The Ontario Electricity Rebate (OER), introduced in early 2020, provides eligible electricity customers with a 17% rebate on their electricity costs.

Who is Eligible to Receive the OER?

Beginning July 1, 2022, the eligibility rules for the OER are changing. In addition to most households, farms, and small businesses, accounts that meet the following criteria are also eligible:

  1. Have a monthly average demand for electricity of 50 kW or less;
  2. Consume less than 250,000 kWh per year;
  3. Carry on a business that is a farming business for the purposes of the Farm Registration and Farm Organizations Funding Act, 1993;
  4. Be a long-term care home; or
  5. Be solely a multi-unit complex, meeting the following requirements:
    • The account is exceeding the demand and useage thresholds;
    • The multi-unit complex contains at least two qualifying units[1];
    • At least 50% of the units are qualifying units[2];
    • A signed declaration form is submitted.
    • Common areas in individually metered multi-unit complexes that contain at least 50 percent residential units, such as condominiums,
    • Residential mobile home parks[3], and
    • Retirement residences that are not long-term care homes, but do not meet eligibility criteria as a residential multi-unit complex. 

If you have a large volume farm business, licensed long-term care home or a multi-unit complex which has demand for electricity greater than 50 KW and uses more than 250,000 kWh a year and you’re already receiving the OER, you do not need to reapply.

Which Properties Are Excluded?

You will not qualify to receive the OER if your account relates in whole or in part to any of the following premises:

  • A hotel, motel or motor hotel, resort, lodge, tourist camp, cottage or cabin establishment, inn, campground, trailer park, tourist home, bed and breakfast vacation establishment or vacation home
  • A trailer park that is not a mobile home park
  • Living accommodation occupied by a person for penal or correctional purposes
  • A hospital, as defined in the Broader Public Sector Accountability Act, 2010
  • A premises that is subject to the Ministry of Correctional Services Act or the Child, Youth and Family Services Act, 2017
  • Short-term living accommodation provided as emergency shelter
  • Living accommodation provided by an educational institution to its students or staff where:

        i.  The living accommodation is provided primarily to persons under the age of majority, or all major  questions related to the living accommodation are decided after consultation with a council or association representing the residents

       ii.   The living accommodation is not intended for year-round occupancy by full-time students or staff and members of their households

  • A university, college of applied arts and technology, or other entity that provides post-secondary education
  • A premises that is identified by a North American Industry Classification System (NAICS) code commencing with the digits 21, 22, 23, 31, 32 or 33


How Do I Apply?

If you believe your account qualifies for the OER, there are two easy and quick ways to apply:

  1. Complete the online Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill and submit your application electronically
  2. Download the PDF version of the Self-Declaration Form and email it us at billing@wnhydro.com. 

Transitional Period

You may be receiving the OER under a legacy exemption as part of the former 8% Provincial Rebate. The transitional period ends on October 31, 2022.

If you believe your account is still eligible to receive the OER under the new elgibility rules, complete the Self-Declaration Form before October 31 to ensure there will be no delay in receiving the benefit.

Where Can I Find Out More Information on the OER?

For questions about eligibility or the requirements to provide notices, please contact the Ontario Energy Board. If you have questions regarding the OER and your account, please contact us by email at billing@wnhydro.com or call 519-886-5090 to speak with a member of our Customer Solutions team.

[1] “Qualifying unit” means a unit that (a) consists of a self-contained room or set of rooms; (b) contains kitchen and bathroom facilities that are for the sole use of the unit; and (c) is occupied and used as a residence.

[2] “Unit” means (a) a unit as defined in the Condominium Act, 1998; (b) a residential unit or a rental unit, as those terms are defined in subsection 2(1) of the Residential Tenancies Act, 2006; (c) a member unit or a non-member unit, as those terms are defined in the Co-operative Corporations Act; or (d) premises that is demised premises for the purposes of the Commercial Tenancies Act. Furthermore, a unit does not include a unit that is intended for purposes of parking, storage, providing space for services, recreation, or other facilities or mechanical installations.

[3] “Mobile home park” means the land on which one or more occupied mobile homes are located and includes the rental units and the land, structures, services and facilities of which the landlord retains possession and that are intended for the common use and enjoyment of the tenants of the landlord (Residential Tenancies Act, 2006, subsection 2(1)).