Time-of-Use Rates

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526 Country Squire Rd.
P.O. Box 640
Waterloo, ON
N2J 4A3

Phone: 519-886-5090
Fax: 519-746-0133


COVID-19 Update: Time-of-Use Rates Suspended for 45 Days

The Government of Ontario is providing temporary 45-day emergency relief to support Ontarians impacted by the global COVID-19 outbreak. As of Tuesday, March 24, 2020, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week.

Time-of-Use Rates and Periods as of March 24, 2020:

 

 

 

 

  

 

Please note, any bill you receive that includes days prior to March 24, and following the 45-day relief period, will include On-Peak Pricing at 20.8 cents per kWh, and Mid-Peak Pricing at 14.4 cents per kWh. For the days within the relief period, all consumption will be priced at 10.1 cents per kWh.

To learn more about the current Time-of-Use rates and periods, visit our Frequently Asked Questions section, or click here.


 

Most of our customers pay Ontario Energy Board set time-of-use electricity prices. Time-of-use divides the day into three rate periods:

  • Off-peak, when demand for electricity is lowest.
  • Mid-peak when demand for electricity is moderate.
  • On peak when demand for electricity is highest.

The rate you pay for electricity in each of these periods reflects the costs of supplying electricity at that time of day. When demand for electricity is lower, electricity is less expensive. More expensive sources of electricity are used when demand is higher, which in turn makes the price higher.

There is both a Winter and Summer schedule for Time-of-use pricing which are set by the Ontario Energy Board and are reviewed every May 1 and November 1.  The Ontario Energy Board reviews rates every 6 months. For additional information on time-of-use pricing and time periods, visit the Ontario Energy Board Web site.

Would you like to learn more about Time-of-Use pricing? Read our Time-of-Use Rates Fact Sheet for the answer to any questions you may have. Download your copy  here.

Current Time - of - Use Rates - As of March 24, 2020

Off-Peak | 10.1 ¢/kWh - Weekdays 7:00 pm to 7:00 am and All Day on Weekends & Holidays

Mid-Peak | 10.1 ¢/kWh -  Weekdays 11:00 am - 5:00 pm

On-Peak | 10.1 ¢/kWh - Weekdays 7:00 am - 11:00 am  and 5:00 pm - 7:00 pm

Time-of-use Calculator

Visit the smart house at 10 Smart Meter Lane Website and learn how shifting your electricity use makes sense.

Historic Time-of-use Rates

View historic time-of-use rates.

For more information on Time-of-use rates visit the IESO's website.

Current Time-of-Use Rates - Frequently Asked Questions

Q1: What is being done to support households and businesses with increased electricity usage during this COVID-19 outbreak?

For electricity consumed starting at 12:00 a.m. EST on Tuesday, March 24, 2020,households, farms and small businesses paying time-of-ues (TOU) electricity rates will be charged the lowest price, known as the off-peak electricity rate, 24 hours a day, 7 days a week.

Q2: How is this being implemented? Do cutomers need to take any action in order to receive the off-peak pricing?

No action is required by electricity consumers: this change will be applied automatically for everyone paying time-of-use rates, for electricity consumed starting at 12:00 a.m. EST on March 24, 2020. Depending on billing cycles, some customers will see these changes on their next electricity bill. In cases where a customer’s billing cycle ends before their local distribution company implements this change, they will receive the reduced rate as a credit on a future bill.

Q3. How will this appear on bills?

Customers will automatically see the lower rate reflected on electricity bills in the next billing cycle. The off-peak rate will be shown as the rate for all three TOU periods.  Please note, any bill a customer receives that includes days prior to March 24, and following the 45-day relief period, will include On-Peak Pricing at 20.8 ¢ per kWh, and Mid-Peak Pricing at 14.4 ¢ per kWh. For the days within the relief period, all consumption will be priced at 10.1 ¢ per kWh.

Q4. How long will this be in place?

It is the government’s intention that off-peak pricing for TOU customers will be in effect for 45 days.

Q5. How much will RPP customers save with this change?

The estimated impact on the average monthly residential bill is $16.13, or $24.20 over the 45-day period, but will depend on a customer’s total consumption and consumption behaviours. The estimated impact on the average monthly small business bill, for RPP customers with a monthly consumption of 10,000 kWh could see a reduction of $308 on a monthly bill or $462 over the 45-day period.

Q6. Will tiered rate customers also be receiving the lower rate?

To quickly implement the pricing change so that it applies during the emergency response period, all TOU customers (including residential, farms and small businesses) would receive the pricing change. These are the customers that see the greatest increase in cost due to being home during the day. Most Regulated Price Plan (RPP) consumers pay TOU prices, the rest of RPP customers pay tiered prices. There are approximately five million residential consumers, farms and some small businesses billed TOU electricity prices under the RPP. This pricing change would not apply to RPP customers who pay tiered rates It would also not apply to  onsumers who have opted out of RPP to sign a contract with an electricity retailer.

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