Waterloo North Hydro's Redesigned Bill

Waterloo North Hydro has redesigned its monthly bill for all residentialTime-of-Use customers. We looked at a variety of designs and features to create a design that highlight the information that’s most important to you.

What has changed?

Your new electricity bill was designed to be easier to read and understand. The bill includes many new features that aim to provide meaningful information and help to better explain your monthly electricity charges. Changes were recently made to the final version of the bill thanks to suggestions from our customers.

A closer look at the new bill

For a full explanation of the new bill’s features, visit our interactive bill.


Other highlights of the redesigned bill include:

  • Easy-to-find information on the amount due, the due date of your bill and how much electricity you used
  • Bar graphs comparing your consumption with the previous month, the same period last year and similar costs
  • A detailed explanation of how your costs are broken down
  • Full details on your monthly consumption


For more information on the rates and charges included in your bill visit our Residential Charges and Rates page. Visit our My Account site to register for our online portal and E-billing.